Shipping Policy

1.Delivery Locations & Timings
We currently ship only across India, from Monday to Saturday. Most orders are delivered within 3-5 business days. Monday to Friday are considered business days except for public holidays.
Delivery delays can occasionally occur around public holidays or at times because of unforeseen circumstances, but we do our best to provide timely deliveries to all our customers. Orders once shipped, cannot be cancelled.

2. Payment Options
For shipping to India, we accept all major debit & credit cards and also provide Net Banking /UPI and other options across major banks routed via merchant payment gateway. Cash on delivery is not available.

3.Free Shipping
All orders qualify for free shipping.

4. Order Tracking
Once your order is shipped, the Airway Bill Number (AWB) and our courier partner name are sent to you via email. Please visit the courier partner’s website and enter the AWB number we have shared with you in the relevant form to track your shipment’s current location and expected date
of delivery. Should you have any questions about your order dispatch, you can email us at info@punegas.com or call us on + 91 9545694466. Our working hours are Monday to Friday from 10:30 AM to 5:30 PM IST

5. Missed Delivery
Our delivery partners will try thrice, then it’ll come back to us and your order will stand cancelled, Please ensure you provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order faster.

6. Same-day Orders
For same-day delivery (Only available in Pune currently) enquire with us via WhatsApp on +91 9545694466 or email us at info@punegas.co